Shipping Policy

Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.

The time frame of order delivery is divided into two parts:

Processing time: 

Your order will be processed within 48 hours after placing the order and shipped within 1-3 working days after placing the order. If you place an order on Saturday or Sunday (including holidays), your order will be processed on the next working day. We only ship from Monday to Friday.

Countries over $39.99 Free Shipping

 Belgium, France, Germany, Italy, Netherlands, Portugal, Spain, United Kingdom, Australia, Canada, United States

delivery time 7-20 days .

1-3 days fulfillment your orders

Regarding the impact of the COVID-19 outbreak on services:

COVID-19 UPDATE may cause delays in parts of logistics and transportation due to the impact of the epidemic. Thank you for your understanding and support!

ORDER TRACKING:

The order status can be tracked by yourself. After your order leaves our warehouse, we will send you an email to inform you that your package has been shipped with the tracking number of the order. You can provide it to you through our The waybill number can be checked on the YUN EXPRESS official website:  https://new.yuntrack.com/ en, it will take time for the logistics supplier to update the information. If there is no update, you can send us an email to check the details.

CUSTOMS TAXES:

Our Order don't add taxes, VAT, or other hidden charges. You pay us what you see on the order screen, i.e. goods subtotal + shipping cost.

HOWEVER - In most countries, you have to pay taxes or duties on imported goods. Sometimes goods under a certain value, or in certain categories, do not incur taxes.

SHIPPING & DELIVERY POLICY:

At Look, we provide Standard Courier delivery to any address within Global. However, do note that we do not deliver to PO Boxes, military and restricted areas, all naval ports, and Jurong island.

On the front, we deliver to most countries that our logistics partners have affiliates in, and whilst we strive to keep our rates affordable, our focus is on getting the items to you quickly, promptly, and safely. For a list of countries that we deliver to and our charges, you may select your item and proceed to the checkout page as charges are based on weight & volume. Upon entering your delivery details, we will auto calculate the delivery charges based on your given address without the need for payment or registration.

MODE OF PAYMENTS

We accept payments via VISA/MASTER credit and debit cards, American Express and PayPal. Please visit www.paypal.com for more information. We do not accept payments via ATM or inter-bank transfers. If you have any questions, please contact us: service@sealbeer.com

REFUND & RETURN POLICY

Dear customer, if you have any problems with the product quality within 15 days of receiving the goods, please contact us by sending an email first, we will reply you within 24-48 hours, and provide you with free return service! If you are not satisfied with the product, we also accept returns, but non-quality problems require you to bear the shipping cost!

At sealbeer, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we will gladly accept returns within 15 days of receiving your order(Except for custom-made clothing such as suits & dresses)

To initiate a return, please follow these steps:

Contact our customer service team at service@sealbeer.com to request a return authorization.
Pack the item securely in its original packaging, and include any documentation, tags, or accessories that came with the item.
Ship the item back to us using a trackable shipping method.
Once we receive the item and confirm it is in its original condition, we will issue a refund to your original payment method within 3-5 business days.

Please note the following:
Original shipping fees are non-refundable.

If you have any questions or concerns about our return policy, please don't hesitate to contact our customer service team at service@sealbeer.com.

We hope this return policy provides clear and concise information for your customers, and helps to streamline the return process.

Attention: The address on the package is not return address, so please contact us first!

Return & Exchange

Except for any products designated on the Site as non-returnable, we will accept returns of unworn, unwashed items in new condition with the original tags and hygienic liners attached within 15 days of their delivery date.
1. Please note that we don't accept returns after the 15 day time frame.
2.Our items that must be returned in their original condition.
3. Remember to take extra care to pack your return package properly so they don't get damaged on the way.
4.To ensure a successful return, please return using a standard shipping service that provides tracking.
5. For return, any promotional gifts received must be included with the returned items.
6. Items returned without authorization will not be accepted.
If you need to return the items please contact us to get the return address. We will issue a refund to your original payment method within a week after we receive your return information.

What is not accepted for return?

We cannot offer refunds on items with broken hygiene seal. Items with non-returnable marks and free gifts cannot be returned.

Order Cancellation

Your order will be fully refunded if it's canceled within 24 hours of purchase. Please use live chat or contact us by service@sealbeer.com. if you decide to cancel the order. For orders canceled after 48 hours of purchase but before shipment, a 10% cancellation fee is applied. We will NOT accept order cancellation request if the order have already been shipped.

Refund

Returns will be processed within 3-5 days upon receipt of your package. The refund will be issued to your original payment account and cannot be returned to alternate cards or different forms of payment.

If you not get your refund please check your account or contact the bank. And then still didn’t get your refund please contact us by live chat or service@sealbeer.com. We will reply as soon as possible.